Welcome to Hypha Care (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services available at https://www.hypha.care/. By accessing, browsing, or using our platform in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.
Hypha Care is a cloud-based healthcare and clinic management platform developed to support healthcare providers, clinics, and medical professionals in managing their day-to-day operations efficiently. Our platform is designed to streamline administrative and clinical workflows through integrated digital solutions. These services include, but are not limited to, patient data management, appointment scheduling, billing and invoicing systems, secure storage of medical records, and communication tools that facilitate better interaction between healthcare providers and patients. By using our services, you acknowledge that Hypha Care functions as a technology platform intended to assist healthcare operations and does not replace professional medical judgment or healthcare services.
Hypha Care is a cloud-based healthcare and clinic management platform developed to support healthcare providers, clinics, and medical professionals in managing their day-to-day operations efficiently. Our platform is designed to streamline administrative and clinical workflows through integrated digital solutions. These services include, but are not limited to, patient data management, appointment scheduling, billing and invoicing systems, secure storage of medical records, and communication tools that facilitate better interaction between healthcare providers and patients. By using our services, you acknowledge that Hypha Care functions as a technology platform intended to assist healthcare operations and does not replace professional medical judgment or healthcare services.
In order to access certain features of the platform, you are required to create an account. During registration, you must provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity conducted through your account will be considered your responsibility. If you suspect unauthorized access or any breach of security, you must notify us immediately. Hypha Care reserves the right to suspend, restrict, or terminate accounts that contain false information, violate these Terms, or pose a security risk to the platform.
Hypha Care may offer both free and paid subscription plans depending on the features and services required. When you subscribe to a paid plan, you agree to pay all applicable fees as specified at the time of purchase. Payments may be processed on a recurring basis, such as monthly or annually, depending on your selected plan. All payments made are non-refundable unless otherwise required by applicable law. If you choose to cancel your subscription, you will continue to have access to the services until the end of your current billing cycle, after which your access may be limited or discontinued. Failure to complete payments may result in suspension or termination of services.
As a user of Hypha Care, you agree to use the platform in a responsible and lawful manner. You must not engage in any activities that are illegal, harmful, or disruptive to the platform or other users. This includes uploading or transmitting malicious software, abusive content, or unauthorized data. You are prohibited from attempting to gain unauthorized access to any part of the system, servers, or databases. Sharing your account credentials with unauthorized individuals is strictly forbidden. You are fully responsible for safeguarding your account, maintaining data confidentiality, and ensuring that all activities conducted through your account comply with these Terms.
Your use of Hypha Care is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. You retain full ownership of any data you upload to the platform, including patient records and medical information. However, you are solely responsible for ensuring that such data is accurate, lawful, and compliant with applicable healthcare regulations. Hypha Care acts as a data processor for healthcare-related data and processes such information only as instructed by you. While we implement industry-standard security measures to protect your data, you acknowledge that no digital system is entirely secure, and we cannot guarantee absolute protection against all potential risks.
All content, software, technology, trademarks, logos, and branding associated with Hypha Care are the intellectual property of the Company or its licensors. These materials are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, and non-transferable right to use the platform for its intended purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the platform without prior written consent. Reverse engineering, decompiling, or attempting to extract source code from the platform is strictly prohibited.
Hypha Care may integrate with third-party services such as payment gateways, messaging platforms, or other external tools to enhance functionality. These third-party services operate independently and are governed by their own terms and policies. By using such integrations, you agree to comply with the respective third-party terms. Hypha Care does not control and is not responsible for the performance, reliability, or security of third-party services. Any issues arising from third-party services must be addressed directly with the respective provider.
While we strive to provide reliable and uninterrupted access to our platform, Hypha Care does not guarantee continuous availability or error-free operation. There may be occasions when services are temporarily unavailable due to maintenance, system upgrades, or unforeseen technical issues. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice. We will make reasonable efforts to minimize disruptions and restore services promptly.
To the maximum extent permitted by applicable law, Hypha Care shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. This includes, but is not limited to, loss of data, revenue, profits, or business opportunities. We are not responsible for any service interruptions, technical failures, or unauthorized access caused by external factors. Additionally, we are not liable for the actions or omissions of third parties. Your use of the platform is entirely at your own risk.
Hypha Care reserves the right to suspend or terminate your access to the platform at any time if you violate these Terms, engage in unlawful activities, or fail to fulfill payment obligations. Termination may occur without prior notice in cases of serious violations. You also have the right to discontinue using our services at any time. Upon termination, your access to the platform will be revoked, and certain data may be deleted in accordance with our data retention policies.
We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page, and the revised Terms will become effective immediately upon publication. Your continued use of the platform after any changes indicates your acceptance of the updated Terms. We encourage you to review this page periodically to stay informed.
These Terms of Service are governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
If you have any questions, concerns, or requests regarding these Terms, you may contact us using the details below:
Hypha Care
Website: https://www.hypha.care/
Email: support@hypha.care
These Terms of Service, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Hypha Care regarding your use of the platform. They supersede any prior agreements, communications, or understandings, whether written or oral, related to the subject matter.
