Privacy Policy

At Hypha, we are committed to protecting the privacy of our clients and the patients they serve. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our clinic management solution as a subscription fee model.

1. INFORMATION WE COLLECT

We may collect certain personal information about you, your employees, and your patients when you register for our Hypha clinic management solution. This information may include:

• Contact information, such as your name, email address, phone number, and mailing address
• Billing information, such as your credit card number or bank account information
• Information about your business, such as your business name and tax identification number
• Information about your patients, such as their name, date of birth, medical history, and contact information
• Information about your employees, such as their name, job title, and contact information

2. HOW WE USE YOUR INFORMATION

We use the information we collect to provide our Hypha clinic management solution to you and your employees, as well as to improve and enhance our services. We may also use your information to:

• Communicate with you about our services, including updates, new features, and promotions
• Process payments for our services
• Respond to customer support requests
• Generate reports and analytics about your business and your patients
• Comply with legal and regulatory requirements

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who help us provide our Hypha clinic management solution. These service providers may include:

• Payment processors to process your payments
• Hosting providers to host our software and store your data
• Customer support providers to assist you with any issues or questions you may have

We may also share your information with government or law enforcement authorities as required by law or to protect our legal rights.

4. DATA RETENTION

We will retain your personal information for as long as necessary to provide our Hypha clinic management solution to you and to comply with legal and regulatory requirements. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies.

5. DATA SECURITY

We take data security very seriously and use reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of your information transmitted to our website or stored on our servers.

6. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws and regulations. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

7. CONTACT US

If you have any questions or concerns about our Privacy Policy or our Hypha clinic management solution, please contact us at +91-7907522144.